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Shipments

PRODUCT DELIVERY

The goods purchased, together with the invoice, is delivered by courier at the address specified by the customer when ordering online. Any specific requirements has to be proposed by the customer to STUDIO ARREDI SRL. STUDIO ARREDI SRL guarantees the delivery of the goods within 15 (fifteen) working days from the date of receipt of transaction’s confirmation. In case of non-delivery for the absence of the recipient, at the address by him indicated at the order, the courier will leave a notice and try again a second time; if the recipient will still be absent, the goods will be returned to the sender (STUDIO ARREDI SRL).

 

COMPLIANCE AND WARRANTY DEFECTIVE PRODUCTS

Products purchased on www.teknikwood.it site are subject to discipline on the sale of consumer goods. The delivered products are conform to the characteristics reported on-line in the describing and technical sheets. STUDIO ARREDI SRL is responsible to the customer for the lack of conformity which exists at the time the goods were delivered.

RIGHT OF WITHDRAWAL

The consumer is entitled to exercise the right of withdrawal. In particular, the consumer has the right to terminate any contract with STUDIO ARREDI SRL, without penalty and without giving any reason, within 10 (ten) ten working days from receipt of goods. The right of withdrawal is recognized in the consumer in relation to any goods which he purchased on site www.teknikwood.it.

PROCEDURES FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL

The right of withdrawal is exercised by sending, within the specific period, a written communication to the STUDIO ARREDI SRL by registered letter with acknowledgment of receipt. The withdrawal notice may also be sent, within the same period, by telegram or fax, providing the confirmation by registered letter with acknowledgement of receipt within 48 hours. In case of exercising the right of withdrawal, the notification must be sent to the following address:

STUDIO ARREDI SRL
Viale Rimembranza, 30
12068 Narzole (CN) - Italy

If goods have been delivered the customer is required to return them to STUDIO ARREDI SRL within a period of 15 (fifteen) working days from the date of delivery. Good should be returned to STUDIO ARREDI SRL in full and intact. The product should be returned together with a copy of the electronic invoice. The return expanses of the property to STUDIO ARREDI SRL are charged to the customer. If the withdrawal right is exercised by the customer in accordance with the provisions of this clause, STUDIO ARREDI SRL is required to reimburse the sums paid by the customer for the product. In particular, STUDIO ARREDI SRL will proceed to the free transmission of the charge back relative to the product costs excluding shipping ones within 30 (thirty) days from the date on which it became aware of the right of withdrawal by the customer. This operation is performed through the issuing bank of the credit card used for payment or crediting the sum to the bank account specified by the customer. STUDIO ARREDI SRL has the right to reject any product returned with conditions other than those specified above, as well as products for which have not been fully paid by the customer the cost of returning, or how and when they have not been observed indicated for communication exercise the right of withdrawal.